TAP’s team of service engineers are highly experienced in the field of laboratory automation, providing technical support to the range of TAP systems, along with many other laboratory-based instruments. Services for non-TAP equipment are available to new and existing customers, either as part of a support contract or on an ad-hoc basis.   Installation Support Laboratory instrumentation can be installed by TAP’s fully trained staff, either integrated into a TAP automated system or as a standalone unit. This can be undertaken onsite at the customer’s facility, or at our US or UK based service workshops, as required. Preventative Maintenance TAP provides cost effective preventative maintenance visits for a range of laboratory instruments. These include robotics integrated into TAP systems (eg Staubli robotic arms) as well as standalone instruments such as Cedex cell counters. Preventative Maintenance visits can be scheduled alongside other planned service visits for minimum downtime and disruption. Onsite Repair Service TAP offers an on-site repair service, available as part of a support contract or on a T&M (time and materials) basis. Custom Support Service contracts may also be customised to meet specific operational requirements, such as calibration and certification services. TAP can provide system operators and engineers based permanently at the customer’s site, fully trained to run a range of automated systems and provide front-line maintenance. To discuss service & support for your laboratory instrumentation, Contact TAP's Service & Support Team << Back to TAP Service & Support   Back to top   print page