TAP's service team works with commercial and academic organisations, in research, development and GMP production. Our capabilities reflect the breadth and depth of TAP's product portfolio - providing service & support to benchtop products, through to automated cell culture systems and large-scale, low temperature (-80°C) sample management installations. Our team integrates technical expertise and a range of training options, with lifetime product and process support. These services are delivered by our multi-disciplinary service team via a global support network. View further information on our full capabilities by exploring the pages below.     Standard & enhanced contracts Product specialists Custom support Non-TAP equipment More information Office locations 24/7 helpdesk Email & telephone support Onsite service engineers More information Report an issue or contact us by logging in to the TAP Service & Support Helpdesk Log in to the Helpdesk Operator & maintenance training System & software upgrades Preventative maintenance visits Lab relocations & decommissioning More information Applications support Protocol development System & site review Validation & GMP compliance More information Installation Preventative maintenance Onsite repair services Custom support More information   For more information on TAP service & support please contact us