| Operator
& Maintenance Training |
| TAP
offers a comprehensive range of training
programmes to help customers adapt quickly
to their automated environment. Courses
are available for new operators and front-line
maintenance staff, as well as refresher
and advanced courses for existing staff.
|
| Decontamination |
| Vaporised
Hydrogen Peroxide (VHP) is an extremely
efficient sporicidal agent that can be used
in all enclosures for guaranteed biological
control. VHP decontamination services are
available for the range of TAP’s automated
systems. |
| Filter
validation services can also be supplied
using TAP’s Dispersed
Oil Particulate (DOP) methodology.
This service is also available for other
laboratory equipment including bio-safety
cabinets and other vendor's cabinet enclosures. |
| Preventative
Maintenance |
| TAP
systems give many years of reliable and
effective operation. To maintain high levels
of performance TAP recommends regular scheduled
visits for hardware and software preventative
maintenance. Usually undertaken as part
of a service contract, our experienced Engineers
will perform an extensive diagnostic review
on the TAP system and correct, or make recommendations,
to ensure optimum performance. |
| System
Upgrades |
| To
ensure your TAP system remains fully utilised
throughout its lifecycle, TAP has developed
a library of hardware and software upgrades.
These upgrades are available for all TAP
systems. In addition, TAP is continuously
investing in product development to incorporate
the latest technological advances and evolving
market needs. |
|
 |
| Software
Development |
| For
over 20 years TAP has been providing high
quality software solutions to manage complex
robotic and process control requirements,
as well as inventory tracking and workflow
management. These software solutions form
an integral part of TAP systems. TAP software
development is also available as a standalone
service to provide a flexible, cost-effective
solution to your small-scale software development
requirements. |
| Component
Replacement |
|
As TAP systems age, component parts may
no longer be available due to the ongoing
cycle of product development by third party
manufacturers. To mitigate this eventuality,
TAP continually monitors key components
within all systems and provides service
updates on a regular basis to ensure the
system is not vulnerable to obsolescence
issues. |
| Laboratory
Relocation & Decommissioning |
| As
Facilities and Real Estate continue to be
consolidated, or businesses and capabilities
are acquired, TAP systems may need to be
relocated. TAP has many years experience
with system movements globally and can draw
upon a wide network of contacts and companies
to deliver a comprehensive relocation or
decommissioning service. |
| For
more information on ongoing product support
for your TAP system, |
| Contact
TAP's Service & Support Team |
| <<
Back to TAP Service & Support |
|
